The following is a summary of the topics discussed during this session facilitated by Craig Myers (Director, Ariba Commerce Services).

There are questions and follow-up items embedded in the summary.  Some have been answered, and we are still working on answers to others.

 

Module Integration:

  • Do most companies have their upstream and downstream solutions integrated?
    • Most companies represented do not have Sourcing integrated to Buyer
      • One organization uses the On Demand version of Sourcing which cannot be integrated to On-Premise downstream modules
    • Another company does have Category Management (ACM) integrated to Buyer for the Foreign Corruption Practice Act
  • Why have companies elected to upgrade to 9r1 and stay on the On-Premise product as opposed to moving to On Demand?
    • Specific industry regulations prevent data from being hosted outside of their firewall
    • Highly customized instances of Buyer
    • Business requirements cannot be met by the standard (non-customizable) configuration of the On Demand product

 

Blanket Purchase Orders (BPO):

  • This Ariba Network (AN) functionality is the same as invoicing against contracts
  • It allows suppliers to create invoices directly against the BPO on the AN without having to punch-in to the Buyer instance (behind the firewall)
  • In the most recent AN release, the new functionality allows the SMP fees to be calculated based on the actual transaction (as opposed to the total amount of the BPO) - thus allowing many suppliers to stay under the SMP threshold.
  • Craig has authored a document describing the best practices for using BPO's.  You can find it in the Documents section of the Community.

 

Invoice Conversion Services:

  • Paper documents are converted and pulled into the AN as electronic invoices
  • Can be used to support small suppliers (that are more challenging to enable on the AN) as the converted invoices do not count towards the document threshold for SMP fees.
  • There is no cost to the supplier, but the buying organization does pay any applicable fees for the service

 

Benchmarking:

  • Information about the Ariba Benchmark program can be found here:  http://www.ariba.com/customers/programs/benchmark.cfm
  • A sample Procurement report can be found in the Documents section of this Community.
  • QUESTION:  Per several customers that participate in the Ariba Benchmark program, reports are taking longer to receive - why?
    • Confirmed that it's not just a few customers - the reports are being processed more slowly by the Ariba Analytics team
    • You can reach out to your CSM or AE (or any Ariba person you know) and they can help you get your copy
  • Craig mentioned a document that he created that covers many Spend Management best practices in areas relevant to Ariba.  It describes what is considered best-in-class versus laggards.  It's a PowerPoint file and can also be found in the Documents section of the Community.
  • What metrics do customers track?
    • Percentage of spend on PO's (one target mentioned was 70%)
    • Time to approve a requisition
    • Amount of spend with approved suppliers
    • Number of invoices with no PO (one company rejects all such invoices)
  • Ariba functionality gap:
    • Remittance pull and push of invoices from ERP back into Ariba Invoicing
    • One company has built a custom solution to push all unapproved invoices from ERP into Ariba Invoicing to take advantage of approval flow functionality.
    • Value proposition for this is that Ariba could then be the single system of record to view all invoice information