The following is a summary of the topics discussed during this rountable discussion at the On-Premise User Group that occurred 7 December in London.

Customer participant names and companies are not listed to protect their privacy, but some may be willing to share more details.  Please feel free to respond to this blog post and if they can comment back, they may reply.


Ariba attendees/facilitators:

Chris Haydon (VP, Solutions Management for Procurement, Invoice and Network Solutions), Steve Buckell (Principal, Ariba Services Europe), Jennifer Satterwhite (Sr. Manager, Customer Communications)


Customer 1 (functions as central procurement for a larger company):

  • Would potentially like to use Ariba Category Procurement (ACP) for facilities build out (problem: attachment limitation of 4MB)
  • Centralized procurement is the only group allowed to create and facilitate auctions, but many users can create Sourcing events
  • Invoicing in SAP/business warehouse (no matching)
  • Approximately 9 categories (5 suppliers maintain their catalogs through network)
  • Enhancement request:  ability to create a new ACP category using an eform (QUESTION:  Does this functionality already exist in On Demand product?)
  • QUESTION:  When will the graphical configuration ability come to On-Premise?
  • QUESTION: Inventory control for items?
    • Chris:  Ariba is not currently considering from On Demand per Chris.  This could be an area where we pursue an integration (web service) with a partner.
  • QUESTION:  Is there a limit to partitions in 9r1?
  • QUESTION:  When will we let them know an approximate date for 9r2?


Customer 2:

  • Upstream integrated to downstream
  • Use for clinical trials (Sourcing event to contract pushed downstream); decided previously not to use ACP (functionality doesn’t match their process);  don’t really use auctions; no centralized category managers (makes standardizing processes difficult); 600 catalogs in Buyer; ALL invoicing in Ariba (mandatory); punchout to SciQuest (pharma specific); for pharma division – 90%indirect/10% direct spend; average spend over network is 60% (some US sites is 90%, other countries are 0%); made decision to begin doing all invoice reconciliation in SAP
  • All spend analysis is on invoice NOT PO (because PO cost is not accurate – tax, landed cost, etc.)
  • Supplier Enablement:  standard on-going operations managed by a shared service center; requests should come from procurement in different business units/sites
  • Has never run a supplier diagnostic


Customer 3:

  • Centralized Purchasing Ops team – manage all supplier enablement globally (eform used)


Quick Enablement

  • Ariba functionality that allows you to initiate the enablement process for selected suppliers through a transaction like purchase orders, invoices, or payment status document (remittance advice) on the Ariba Network. The quick enablement approach can accelerate the enablement process by reaching out to your suppliers—especially low-volume suppliers—at the best time and with the right message for electronic enablement.
  • Customer 1 has tried, but not yet successfully
    • QUESTION: Can you do this with a collaboration request in On-Premise?