Service Pack 19 was released on December 19th.

As always, you can download it from

Here are the instructions for download:

  • Login to your account on connect.
  • Click the "Download Software" tab on the welcome page.  Please note that you will need to be a Designated Support Contact to download software.
  • You will be directed to the standard download click wrap agreement.
  • Once you accept the legal click wrap, you will be directed to the product download page where you can select the appropriate download.  Please contact if you have questions about your access.


And keep an eye out for this month's edition of Tech Connect for On-Premise.  It will feature an article about the positive changes to our Service Pack policy!