Recently, I've had the opporutnity to work with a customer who is expanding their Ariba Spend Management program by implementing Ariba's Sourcing Pro, Contracts Pro and P2P solutions. One of the key points we stressed in this initial discussion is being able to explain, in clear terms, what goals they're hoping to achieve and why these goals are important.
The "why" of the change is often something we forget as we move forward from planning to building phases, but the why is critical to build committment, increase a sense of urgency to act, and maintain forward momentum. A good, clear "why" will help you to get the organization to move forward with you and work more collaboratively to get to your vision of Spend Management Excellence. Daniel Pink recently posted about how the "why" in The Telegraph. Pink makes several points that can be applied to any organization leading a change effort, just like our customer building a new spend management program. Here are some ways to use this information:
- At the project kickoff, ask the key stakeholders about the purpose of the spend management program and share these with the project team
- Maintain a focus on the why at various stages of the project. How are you remembering these points in the design phase? How are you using the why to keep the team engaged? How are you using the why in your communications outward?
What is your why? How are you using that in your program development?