Understanding Document Cleansing (CM Pro):

Customers who become self sufficient and can add their own contract documents have developed a solid understanding of how to cleanse documents.  Hidden code in Word can make elements of the system not work as expected, and so cleansing documents is a crucial skill to growing an implementation.

 

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Rachel McDowell is a Customer Success  Manager with Ariba. All customers are invited to join the private Customer Success group on Ariba Exchange, where you can access the Customer Success Spotlights, Lunch 'n Learn Webinar calendar and replays, and the Ariba Knowledge Nuggets