To view a replay of the webinar featuring Kay Ree Lee from RockTenn  or get a copy of the whitepaper, Best Practices in eCatalog Management or other resources by clicking here.  Below are some of the answers from Kay Ree who is the Director, Purchasing System and Administration at RockTenn.


Q: I am interested in how RockTenn decided to implement e-catalogs, with centralized procurement, rather than outsourcing to an organization such as an Integrator


A: When we decided to implement an e-procurement system, catalog and supplier management were additional workstreams that naturally complemented the system implementation. As a result, the implementation of e-catalogs was managed by the same individual that managed the system implementation. The e-catalog implementation was relatively straight forward and did not require additional resources.


Q: What was the overall time of implementation across all RockTenn sites?


A: RockTenn took about 11 months to implement across all sites.


Q: how did RockTenn work with smaller companies that found it financial difficult to support this new Ariba e-procurement?


A: The charges to suppliers who transact over the Ariba Supplier Network (ASN) is minimal. Most of our suppliers do not even meet the threshold that require them to pay a fee to transact with RockTenn over the ASN. So their cost is zero. For the smaller suppliers who have found it difficult to transact with RockTenn, we worked closely with Ariba to share the value of transacting over the Ariba Supplier Network through a qualitative and quantitative presentation that shares benefits of the program.


Q: Also, how many suppliers did RockTenn have before the implementation and after? (i.e. how many non-catalog suppliers are there?)


A: We really do not look at the number of suppliers before and after unless it is for a sourcing event. During the implementation of Ariba, we realized that a supplier may accept catalog and non-catalog requisitions and it did not really benefit us to view them separately.