Yesterday, my blog post was about what e-commerce integration is. Now, it's time to take a step further and learn:
What’s In It for You?
Staples: End-to-End Online Commerce Creates a Superior Shopping Experience and Reduces Service Calls 40 Percent
“The Ariba Network is a dependable platform that gives Staples flexibility to meet our customer requirements and allows us to continue to make the customer experience easy.”
Denis Kudriashov, Senior Manager, eProcurement, Staples
Check out this brief case study to see how integration has helped Staples drive impressive improvements in service and savings.
Integration offers dramatic efficiency gains and savings over paper or basic electronic methods, allowing you to achieve gains such as:
The chart below illustrates the increasing value you can gain by moving towards total automation.
In The Next Blog: Benefits vs. Costs: When Should You Integrate?
If you don't want to wait until tomorrow to learn more, then go to http://exchange.ariba.com/groups/supplylines/blog/2013/03/26/a-guide-to-business-commerce-integration to read the full article.