Whether you’re new to Ariba or a seasoned user, questions about your account, Ariba solutions, e-commerce, or other topics can arise at any time. To make sure you get the right answers—and to connect you with ideas and insights from other sellers and Ariba experts—we’ve launched the new Ariba Exchange User Community.
What is the Ariba Exchange User Community?
Created to replace Help@Ariba, the new Ariba Exchange User Community offers diverse features that make it easy for you to obtain the information you need, when and how you need it. Besides offering simpler navigation, better search functionality, and direct access to targeted content, the new community is designed to meet growing user demand for intuitive self-help tools along with multiple options for direct support. Resources include:
The community has already proved helpful to plenty of sellers, with more than 73,000 content item views since launch, and traffic continues to increase.
Tomorrow: How to get started
*Live chat is currently provided in English on a 24x5 (Monday through Friday) basis to Ariba Network sellers, with rollout to other seller groups scheduled in upcoming months.