Do not make the mistake of thinking adoption will automatically happen. There are always bumps in the road. There is always one team member that is a squeaky wheel, who does not want to login or change the way he or she works. In our experience, the 'squeaky wheel' people are usually the ones who do not want the transparency, visibility and accountability that our tools provide. Why? They are usually the team members whose tasks are behind schedule. Within your Ariba tool, you can now show which team members are lagging. So, know now that you may have resistance and that the resistors may very well be your most vocal antagonists.
Adoption and Usage Back To Basics.pdf (240.5 K)