You may be tired of users always finding a way around your online procurement system, but you can't blame them. It's just too difficult to use. And keeping catalogs up-to-date is a time-consuming challenge. What's more, only a fraction of your approved suppliers are online and, for those that are, pricing is often wrong. Hmm. Looks like some significant changes are needed if your online procurement initiative is ever going to fulfill its potential.
Users prefer the easy login, quick search, and click-to-buy conveniences of consumer websites. But corporate procurement often involves navigating through a client/server ERP system with multiple shopping cart interfaces and manual item-retrieval processes. In this week's Ariba Knowledge Nugget, we will look at how using Ariba Procurement Content integrates with any ERP or procurement system, and can unify multiple systems. Your employees simply log in to a complete content source of approved goods and services through a single user interface. The consumer-like search tool provides intelligent fuzzy search, parametric filtering, and side-by-side product comparisons, just like Amazon.com. In the end, adoption and usage begin with the ease of use of your system for your buyers.