Every day, your company spends a lot of time and money managing hundreds, if not thousands, of supplier relationships. But with information scattered throughout your organization, it's hard to measure supplier performance. That's a real cause for concern, given today's risky global supply market. You can only hope you won't be caught off-guard by a supplier's noncompliance or unexpected failure. Of course, hope alone won't cut it.
In Part II of this week's Knowledge Nugget, we will further explore what it takes to build a successful supplier management program. Take time to look at the Best-in-Class slides and see how you rank your organization; then hop on over to the Customer Success Group page on Exchange and answer our poll!