The perfect  order: your customers want it, and you strive to achieve it—but all too  often, factors outside your control can derail it. And as your customer base becomes  more global and value chain relationships get more complex, delivering “the right  product, to the right place, at the right time, in the right quantity, to the right  customer” may feel like an increasingly elusive goal.

If you’re nodding your head, you’re not alone. For example, 70% of  sellers lack visibility into customer orders and confirmed receipt of goodsi—key  to the perfect order—and it’s no wonder. The need to manage information among an  ever-growing array of customers, contract manufacturers, and distributors using  disparate technologies across many geographies not only impedes visibility, but  makes B2B  collaboration difficult for sellers and buyers alike. The result?  Performance and service levels suffer as you struggle to comply with customer  requirements.


The Ariba Collaborative Supply Chain solution can help. By delivering powerful  new capabilities to support direct materials supply chain collaboration through  the Ariba® Network, Ariba Collaborative Supply Chain provides the visibility,  information, and control you need to meet customer demands and achieve the  perfect order.



How Can the Solution Benefit My Business?


With flexible features that streamline and simplify the collaboration  process, Ariba Collaborative Supply Chain enables you to:


  • More  easily fulfill complex customer requirements. Do your customers have multifaceted  requirements on exactly how you fulfill and package orders? Purchase order collaboration extensions allow you to provide an unprecedented level  of detail in POs, including dozens of item characteristics and product packaging  descriptions. This helps ensure that what you send and bill for complies with your  customers’ guidelines, increasing their satisfaction and reducing returns.


  • Efficiently  consolidate shipments. Do you struggle to prioritize and consolidate direct  materials shipments so you can send orders in the most efficient manner while  still meeting customer due dates? Drawing from a single system of record, ship notice due lists provide real-time  information on items due for shipment based on customer, ship-to location,  product, PO, and due date. Filtering and grouping capabilities allow you to  rapidly organize and prioritize shipments of hundreds of thousands of items  from numerous buyers and multiple POs, making it easier to meet specific  customer requirements. You can also create ship notices directly from the ship  notice due list and consolidate shipments to maximize efficiency and cut costs.

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     Ship notice due lists make it easy to organize, prioritize, and consolidate shipments.

  • Rapidly  respond to changes in customer demand. Do you need a better way to stay on  top of constant demand shifts in a high-volume manufacturing environment? Scheduling agreement releases give your customers  an automated, efficient way to share their near-term firm requirements, mid-term  “tradeoff” requirements, and longer-term forecast requirements. As a result,  you gain the transparency you need to understand ongoing demand so you can fine-tune  production levels and meet expectations.


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     Scheduling agreement releases give  you constant visibility into customers’ changing demands, minimizing the chance  of unpleasant last-minute surprises.


Transforming B2B Collaboration

With Ariba Collaborative Supply Chain, you can say goodbye to the  inefficiency of manual collaboration and cumbersome point solutions. Designed  to help you ramp up quickly and realize results fast, the solution provides the  resources you need to:    


  • Onboard  efficiently. Intuitive self-service tools plus access to 24x7 support from  Ariba enablement experts make onboarding easy, allowing you to quickly connect  with customer systems and processes without spending big bucks on hardware or  software. The solution also operates through the Ariba Network—the world’s  largest B2B trading community, already used and understood by thousands of buying  organizations—increasing ease of adoption even more.


  • Collaborate  broadly. By providing a single network-based platform for you and your  customers to manage direct materials transactions, Ariba Collaborative Supply  Chain lets you “connect once, collaborate with many,” so you can handle order-to-cash  collaboration with myriad customers in real time. Open electronic communication  tools simplify interactions, shortening cycle times and giving you greater  agility to meet shifting customer needs. Multiple connectivity options, including  automated two-way and portal-based collaboration, give you the flexibility to  interact in the way that works best for your business. The solution also offers  industry-specific collaboration and business processes for retail, consumer  products, and discrete manufacturing, with other industries to be added over  time.


  • Access actionable  intelligence. Ariba Collaborative Supply Chain supports automatic  validation and reconciliation of configurable business rules, enabling you to instantly  identify errors and fix them before they escalate into big problems. Automated  dashboards and reporting put key order metrics at your fingertips, while comprehensive  analytics and data based on community transactions provide the information you  need to benchmark against KPIs, drive improvement, and consistently deliver the  perfect order. Real-time visibility gives you and your customers a shared view  of the truth, aligning expectations on contractual terms and pricing and helping  you make better-informed decisions together.


How Do I Get Started?

Your customers who adopt Ariba Collaborative Supply Chain will invite  you to use the solution and explain their preferred onboarding process. Simply follow  the guidelines they provide to get up and running quickly.


Learn More

Additional solution capabilities will be introduced in the coming  months, so visit this web page often to check out new developments and see how Ariba Collaborative Supply  Chain can help you achieve the perfect order.


i Source:  Viewpoint Commentary