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Welcome to the new, improved way to connect with other Ariba users and get fast answers to all your support questions: the Ariba Exchange User Community.


The Ariba Exchange User Community, launched last year to replace “Help@Ariba”, recently introduced incredible new tools and resources to help you get the most out of e-commerce and your Ariba account.

At Ariba, your feedback is very important to us. So we have improved our community to connecting you with ideas and insights from other sellers and Ariba experts. Now, you can enjoy an improved navigation, better understanding on how to use all Ariba products and features, more opportunities for interaction with customers and partners inside and outside Ariba, and great options for direct support.









Log in today and check out these great support features:


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Community Help: One-click access to Ariba Customer Support, search, and documentation, plus suggested links to FAQs, tutorials, datasheets, articles, and more—all directly relevant to the page you’re viewing and the task you’re performing.











































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Ask Community: Community Q&A support so you can post questions and get rapid responses from other sellers and Ariba staff, with direct email alerts when answers arrive.


























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Spotlight: New feature announcements, event notices, e-commerce tips, and compelling content highlighted on every page to keep you current on hot topics.














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Customized Profiles: A personalized user profile with your name, title, photo, and company name to promote your business and community participation to other members.


















Need more information?

To learn how to use the Ariba Exchange User Community, click here  and find out how you can start using popular topics and tags, posting comments, searching for content, updating your profile, and more.

Please note that the community is available to English sellers only. It will be accessible in Chinese (Simplified), French, German, Italian, Spanish, Japanese, Polish, Korean, Russian, and Brazilian-Portuguese languages in several weeks.





Need Additional Information?

What Is the Ariba Exchange User Community?

Ariba Exchange User Community Features