3 Replies Latest reply on Dec 13, 2009 8:54 PM by Bhaskar Bodahanapati

    Buyer (8.2) Email Notification Preferences

    Bob Dudas Journeyman
      We continue to recieve many complaints from our users that they receive too many email notifications.  The project team has a drafted a recommended settings document but getting the users to execute continues to be an issue.  Has any one found a way to globally set email notificaton preferences?  Maybe a SQL Update is available?
        • Re: Buyer (8.2) Email Notification Preferences
          Bhaskar Bodahanapati Journeyman

          ScreenHunter_01 Dec. 09 11.02.gif

          As you may already know the Email notification preferences can be set by the user by going to preferences/Change email notification preferences and here the preferences can be set for each approvable.

           

          When you make changes globally it is either all/none, you cannot make changes at the Global level that will change notification preferences for individual users. Please log a service request with more detailed information on what kind of emails the users want to avoid and we will look into it and see if there is some way to stop these notifications.

           

          Thanks

          Bhaskar B

          • Re: Buyer (8.2) Email Notification Preferences
            Bob Dudas Journeyman

            Bjaskar,

             

            Thanks,

             

            Do you know which email notification preference controls the following email.  The users would like to eliminate it.

             

            Subject:     PCCR4894 - Reconcilation for order PC14264

             

            PCCR4894 - Reconcilation for order PC14264 has been modified by Jack Lawrence

             

             

            I tried an number of 'Purchase Reconciliation; settings but nothing has worked to date.