I am trying to help a customer who is going thru a 9r1 Upgrade and wants to hear from others on their experience as it relates to the Travel and Expense Module.
Thanks for your feedback
I can give a few answers for you, so hopefully that helps a bit.
Since the look and feel of T&E changed so much, the training department opted to do a full blown retraining class for it. They strongly encouraged attending in person training classes, or interactive online webinar type classes, but provided a recording of a training session online. They also created hard copy guides for the users to take home.