1 Reply Latest reply on Aug 31, 2011 8:19 AM by Sharon Horton, PMP

    Mobile telecoms in Australia

    Andrew Gill Master

      Hi

       

      We're starting to look at this category and wondered if anyone has any experience to share

       

      thanks in advance

       

      andrew

      -

      Andrew Gill | Global eSourcing Manager | Reed Elsevier

      andrew.gill@reedelsevier.com

        • Re: Mobile telecoms in Australia
          Sharon Horton, PMP Master

          So, Andrew, it's been a while since I've sourced in Mobile telecoms.  Off the top of my head, here's a list of topics.  (Obviously, I've probably missed a bunch):

           

          1.  Handheld equipment (what products are available, choices, features, etc.)

          2.  Backbone network (coverage areas, network speed, outages and lack of service issues)

          3.  Customer service and problem resolution

          4.  Add-ons (voicemail, data packages, etc.)

          5.  Costs

           

          My experience is more global than focusing on Australia only, but it seems the considerations might be:

           

          1. Coverage

          2. Signal quality

          3. age of network

          4.  Perhaps this is minor, but if you have equipment and carrier in Australia, what happens when you travel internationally?

           

          Anyone else have any thoughts?