3 Replies Latest reply on Feb 28, 2012 5:31 AM by Beverly Dunn

    Supplier evaluation for multiple suppliers

    alain.colliard Newbie

      Hi,

       

      Our category teams want to evaluate their top 10 suppliers.

       

      we have 5 categories.

       

      So by the book it would mean: 5 x (10 different spm projects; 10 different surveys;10 separate email invitations for some stakeholder).

       

      Does someone here has a nice work arround or working pratice so that multiple supplier evalution can be a bit easier and feasible in real life ?

       

       

      Thanks for your comments.

       

       

      Alain

        • Re: Supplier evaluation for multiple suppliers
          Sharon Horton, PMP Master

          Well, certainly you could have 1 SPM project for each suppplier-category combination, but you could also reduce this to 1 project per supplier.  You could build one master survey with all the category content set up in "category sections".  Then, when you get ready to send out the survey in the project, you can eliminate those sections that don't apply to that particular supplier.  Also, if evaluators are tied to specific categories, the can be set to only receive questions in sections that apply to them. 

          • Re: Supplier evaluation for multiple suppliers
            stollenwerk Expert

            Hi

            we are currently in the deployment phase. Our idea is to evaluate our top global suppliers including their subsidiaries. As it looks right now we will have for every global supplier a separte project.

              • Re: Supplier evaluation for multiple suppliers
                Beverly Dunn Master

                A scorecard captures data based on KPIs pertaining to a supplier for a specified evaluation period. A survey is a sourcing event that allows you to collect performance-related data from participants and populates the KPI grades in an associated scorecard.

                It is possible to map multiple surveys to the same scorecard. The mapping works in one of the following ways:

                   

                      • For numeric questions and mapped questions, either the numeric answer value or the answer's grade (score value field) may be used as the input for the KPI grade calculation.

                     • For non-numeric questions only the grade can be used as the input for the KPI grade calculation.

                 

                Also, an item’s grade can be used as an input for the KPI grade calculation and represent the rolled up score of the questions in a section. Generally, you use scorecards and surveys together to derive measurable data about suppliers. In some cases, you might want to run a survey that is qualitative only, and contains items that you want replies on, but is not mapped to a scorecard containing KPIs. In this case, you would not derive measurable data. Also, if you have no need for qualitative data, and want pure quantitative data, you can enter values directly into a scorecard and not run a survey.

                 

                A scorecard contains KPIs, but is more than a number of KPIs grouped together. The scorecard represents how well the supplier is performing. It might include comments about the supplier, a general description of the supplier, or an issue resolution plan. The supporting information you use to measure a supplier can include all information on that supplier, including the number of contracts you have with the supplier, and other general information. Also, scorecards can change with every supplier review cycle. After you run a supplier review, you can review the scorecard and create an action plan to improve supplier performance based on the measured results. You can change the scorecard based on that action plan.

                 

                Synchronizing Data Between Reports and Report-Based KPIs

                Transactions occur continuously, so you must update scorecards that contain transaction-based data from reports frequently to keep them current. Ariba Spend Management synchronizes data between reports and scorecards nightly, and you can also manually synchronize the data between the reports and scorecards that contain reporting-based KPIs.

                 

                From within the scorecard, click Actions > Report/Synchronize.

                 

                For more detailed information you can refer to your HELP guide located in the help section of your site.

                 

                Good Luck!