1 Reply Latest reply on Aug 30, 2012 11:50 AM by Beverly Dunn

    Is anyone else having issues with Approval Email Links Displaying Correctly on Mobile Devices?

    Sean Smith Journeyman

      We are using the email approval function quite a bit, but lately the "Approve" and "Deny" links have been broken when viewing the emails with an iPhone or Blackberry.  It shows all the code behind the Approve and Deny links, but they aren't links, so the user is unable to approve or deny with the email, which makes it pretty useless.  This is not happening on all approval emails, just some of them.

       

      They end up looking like this...

       

      Action:


      Approve - Click Here<mailto:s4approval-prod%2Bchscontracts@ansmtp.ariba.com?subject=Approve%20TSK20860352&body=%5B%3ABegin%20Comments%20section.%20Enter%20your%20comments%20starting%20on%20the%20next%20line%3A%5D%0A%0A%5B%3AEnd%20Comments%20section%3A%5D%0A%0AIMPORTANT%3A%20Send%20this%20message%20to%20approve%20this%20request.%0A%0ADo%20not%20edit%20or%20delete%20the%20text%20below%20this%20line.%0A%5Bx%5D%20WorkflowActionID%2CAB60AFhCPLPrMu%2Cgu6qg7lco74t%2CAB60ACbQA8L08%2C1%2CAB60ACbQA8L08%2Cchscontracts%3B>

      Deny - Click Here<mailto:s4approval-prod%2Bchscontracts@ansmtp.ariba.com?subject=Deny%20TSK20860352&body=%5B%3ABegin%20Comments%20section.%20Enter%20your%20comments%20starting%20on%20the%20next%20line%3A%5D%0A%0A%5B%3AEnd%20Comments%20section%3A%5D%0A%0AIMPORTANT%3A%20Send%20this%20message%20to%20deny%20this%20request.%0A%0ADo%20not%20edit%20or%20delete%20the%20text%20below%20this%20line.%0A%5Bx%5D%20WorkflowActionID%2CAB60AFhCPLPrMu%2Csxt04wkddq5n%2CAB60ACbQA8L08%2C2%2CAB60ACbQA8L08%2Cchscontracts%3B>


      You are being sent this email because you are an approver for a task attached to a document that has been submitted for approval.


      This email originated from the Ariba system used by Community Health Systems and was originally sent to:

       

       

      Thanks,
      Sean Smith