1 Reply Latest reply on Feb 20, 2014 6:56 AM by Leslie Martensen

    Reversing a new round in signature task

    larogers Novice

      How can I undo a new round in a signature task?  I generated the PDF again not realizing this would initiate a new round. I've received all signatures and we're ready to move to complete the next task however the signature task is a predecessor and must be completed first.  I don't want to submit doc's again to the customer.

        • Re: Reversing a new round in signature task
          Leslie Martensen Master

          Our recommendation in this situation is to send it to yourself for signing so you can close the task. .

           

          The good news is this is changing in the 13s Sourcing release you have several options. You will be able to withdrawal the task or you can change it to a paper task to upload an document that was printed and signed and email backed to you.

           

          Leslie

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