2 Replies Latest reply on Sep 8, 2014 8:18 AM by Leslie Martensen

    Extending the term of an auto-renew contract

    Gretchen Harms Expert

      What are the correct steps to extend the number of renewals on a contract that just expired? I have reviewed the user guide, but it doesn't have the complete set of steps.

       

      Here's what I've tried:

      1. Using an Amendment Type of Renewal, I tried increasing the Maximum Number of Renewals. This did not reopen the CW and it did not extend the expiration date.
      2. Using an Amendment Type of Renewal, I tried increasing the Maximum Number of Renewals and clearing the Expiration Date. This reopened the CW, but a new expiration date was not calculated by the system (even overnight), so the Expiration Date remains blank.

       

      How was the system designed? What it is expecting me to do? Thanks.