3 Replies Latest reply on Jul 30, 2015 2:08 AM by Sudhakar K

    Unable to Publish SPM Survey via Summary Tab

    Mike Horrigan Apprentice

      My organization is currently conducting post deployment testing of SPM. (It's been a year since deployment and we will just now begin using).  The instructions in the Ariba provided test script instruct you to push the Publish Button on the Summary Tab to publish the survey, however, as you can see below the Publish Button is greyed out.  Has anyone experienced anything similar?  If so what was the solution?

       

      Thank you,

       

      Mike

       

      SPM Publish Button.JPG

        • Re: Unable to Publish SPM Survey via Summary Tab
          Vilas Swamy Master

          Hi Mike,

           

          Please ensure there are no errors in the previous screens of data you might have entered specifically check if you have invited participants on the suppliers screen and have added at least one sample content.

           

          Once you resolve all errors that show up once you reach the Summary tab, you should see the "Publish" button activated. If you are not able to find the errors please share screenshot of each screen Rules, Team, Suppliers, Content and complete summary so that specific information instructions can be given.

           

          Cheers!!

          Vilas

          1 of 1 people found this helpful
          • Re: Unable to Publish SPM Survey via Summary Tab
            Maria Gammon Master

            Hi Mike,

            It is hard to detect what step is missing from the description/screenshot. I would recommend calling Ariba support and they can walk you through the process and pinpoint exactly what's missing.

            1 of 1 people found this helpful
            • Re: Unable to Publish SPM Survey via Summary Tab
              Sudhakar K Apprentice

              Hi Mike,

               

              Make sure you have clicked on the "Start Recurrence" in the monitor phase of the SPM project. There wont be any publish button in the SPM project. Once the recurrence option is enabled you should see the "Schedule" button instead of publish button.

               

              Sudhakar