2 Replies Latest reply on Jan 25, 2016 6:52 AM by Vignesh Sathiyanarayanan

    Security Warning

    Park Foh Chin Journeyman

      During online bidding on 14-Apr-2015, our vendor encountered the following Security Warning :

       

       

      a) Can elaborate what “security reason” is Ariba talking about ?

      b) Any other “security” restriction that Ariba impose besides IP address ?

       

      Thank you.

      Chin

      20-Jul-2015 (Mon) @11:24am

        • Re: Security Warning
          B Aditya Master

          Hi Chin,

           

          During Online bidding Ariba takes more steps towads security measure as there is real time exchange of information.

          In your case the supplier's system IP Address changed significantly which Ariba does not permit. You can ask your Suppliers to change their IP setting to Static IP which will prevent this type of security warning in future.

           

          Regards,

          Aditya

          • Re: Security Warning
            Vignesh Sathiyanarayanan Master

            It wise to include Surrogate Bidders in Team tab of every sourcing event and assign a user to this group. At times we may encounter this kind of error and there may be some situation we may feel that we don't want to loose supplier at any cost ,since both has spend huge amount of time.

             

            At this crucial point of time, Sourcing Event user needs to call the supplier who has the issue and tell them that you can bid through help of (Surrogate Bidder) on behalf of them and you can get their response and you need to login as Surrogate Bidder user as shown in the snap shot below

             

            Surrogate.jpg

             

            Upon selecting supplier check box and sourcing event user needs to click on Surrogate Bid button this will take you to supplier Bid page

            You can notice that you are acting as supplier and once you fill all required information you can stop acting as a supplier

             

            Surrogate1.jpg

             

            Above idea would be remedy and we need to identify permanent fix as suggested by Aditya