4 Replies Latest reply on Sep 15, 2015 12:34 AM by yue hao

    Email Notification Question

    yue hao Master

      When I create a task in a full project, I select the default notification profile.

      I add myselft as a task owner. Why I can't receive a notification email after the task was marked to complete?

        • Re: Email Notification Question
          Vilas Swamy Master

          Hi Yue Hao,

           

          This is a standard behavior. Notifications are designed generally to notify for only pending activities for self and pending/completion by other team members.

           

          Regards

          Vilas

            • Re: Email Notification Question
              yue hao Master

              But each task have a notification profile, won't the system send notifications like that?

              Notification Profile: 默认

               

              Send pending notification 30 day(s) before due date to Task Owner, Task Participants (Task Owner, Original Owner, Approvers, and Observers)

              Send reminders every 7 day(s) thereafter
              Send overdue notification 2 day(s) after due date to Task Owner, Task Participants (Task Owner, Original Owner, Approvers, and Observers)

              Send reminders every 2 day(s) thereafter
              Send task complete notification to Task Participants (Task Owner, Original Owner, Approvers, and Observers)