1 Reply Latest reply on Mar 17, 2016 8:22 AM by Sandeep Jain

    Error

    Shareef Mohammad Master

      Hi Experts,

       

      PO got stuck in ordering state with the following error "cannot determine a valid CHARGE_ACCOUNT_ID", can any one explain me why this error occurs

        • Re: Error
          Sandeep Jain Master

          Hi Shareef,

           

          The error because of the Account used while creating the PO thus the error. I believe this error is being thrown from ERP system for the Account which might got deactivated there. Kindly check the Account used in PO and check in ERP if same has been deactivated. If so, either you can get the Account activated again in ERP or can change the same in PO to something else.

           

          Sandeep Jain