1 Reply Latest reply on May 4, 2016 9:42 AM by Debbie Curtis-Magley

    Users unable to get password reset mail

    Shareef Mohammad Master

      Hi Experts,

       

      when we try to reset the passwords for users, they are unable to get. we are getting the below error :

       

       

      looked up object with lookup key 'a####.cryptpassword", but found the object with lookup key 'A####.cryptpassword'