1 Reply Latest reply on Sep 16, 2016 12:29 PM by Christopher Banas

    Scoring Precedence

    Christopher Banas Journeyman

      I am curious of the priority of the scoring within the scorecards and surveys. Both allow for different scoring. In the surveys you can weight sections and assign levels of importance to the questions. In scorecards you can weight both sections and questions. My guess is that when the two are used together, the scorecard takes precedence as  the survey can be a standalone item.  My testing using both survey and scorecard showed no different in the scoring of the participants averages when assigning different levels of importance to the questions. What I don't know is if this supports my idea of which takes precedence or is because of an insignificant sample size (4 participants).  Can anyone confirm or provide direction.

       

      Christopher

        • Re: Scoring Precedence
          Christopher Banas Journeyman

          I thought I would share in case anyone else had a similar question. I just heard back from a Support member and was informed that there is not a priority with regards to scoring. Does make sense since surveys can be stand-alone. It seems that the idea here is flexibility since survey questions can differ on the scorecard based on the vendor. From a source standpoint this flexibility could come in handy but from a Supplier Performance Management perspective varying the scoring creates the potential for not measuring suppliers identically.

           

          Christopher